“ Supporting our community is vital to Mid-Hudson Fiber. We live here, we’re active in the community, and we’re deeply committed to building a thriving hometown for all.
JAMES / President + Founder
Our community
Nestled within the captivating Catskill Mountains, Mid-Hudson Fiber takes immense pride in being an integral part of this vibrant community, where we strive to contribute to its essence and embrace, creating connections and celebrating the remarkable spirit that thrives amidst nature’s majestic embrace.
“ I’m proud to work for a company that puts the needs of the community first. We work hard to ensure our customers have the best possible experience, and that’s what makes this job so rewarding.
MIKE / Tech Operations Manager
Hear from some of our satisfied customers
Internet plus TV got too expensive for us retired folks. Dropped down to internet only. Had to drive to Catskill to drop off our receivers and remotes.
Peter F.
20:58 17 Jan 25
I want to highly recommend mid Hudson cable due to the reliable service on a consistent and daily basis. The internet speed is fast and reliable all throughout my house. The staff is very courteous and helpful in addressing issues in a timely manner. One thing I would recommend the company do is to provide more affordable pricing options or promotions for existing customers after the one or two years of service is completed as the prices go up considerably after this initial time period. While this is communicated up front, which I commend the honesty, I would recommend a loyalty option for existing customers who continue with the service throughout the years with excellent payment history. Overall, I would highly recommend this company for all your internet needs, the excellent internet connection and speeds, and the excellent customer service.
Braulio Eduardo Sosa (.
02:37 21 Nov 24
If your internet goes out instead of you being a priority customer their lingo is "malarkey household" or said another way a nonsense house. In what world is that appropriate?Over 2 days no internet, yet the money was taken from my account 2 weeks ago.Update: I am revising my rating because the customer service representatives and internet/fiber technicians have been helpful, responsive, and they did fix the connection issue. I appreciate their time and help, thank you!
Kristofer W.
21:55 19 Sep 24
Mid Hudson pricing is outrageous. Only reason I’m doing 5 stars is cause the man that came to fix my internet was the best. Wish I remembered his name.
alexis
21:59 18 Sep 24
I'll always love and miss the old school days with our a doubt but you know how hard it was on people to figure out if there was a power outage, or if something with your Internet and your ripping your hair out trying to figure it out keep calling them or you couldn't call them cause no internet and you were stuck well that's what happened to me I have WIFI Internet and what's so cool you know future is def. Changing this time I didn't have to rip my hair out Mid Hudson Cable in Catskill NY 12414 I grew up with and they have so many options you can do and pick whatever that's comfortable for you they never steered me wrong and also the staff are very respectful you don't even have to call them and wait there pretty quick but you also can CHAT with them if you give them your name number and address and a message find out the situation to fix it and someone will get back to you as soon as possible to me there pretty quick getting back with a response and what's so awesome they told me why I don't have internet connection right away not to worry their going to fix the problem now that's pretty cool I didn't have to go crazy trying to find Thank you to Mid Hudson Cable Vision in Catskill NY 12414 for making it so easy for your customers you can also CHAT now instead of calling and sometimes wait all these women and men that work there a**es off deserve a raise and Vacation that's the way I feel and this can be a tough job specially when there a outage your messing with electric wires God for bid something goes wrong and it can be very dangerous at times just like power outage of lights anything electric always stay focused n cautious but thank you very much Mid Hudson Cable Vision and the man Mike that was my CHAT Tec. Getting back to me right away to tell me why I didn't have Internet saved my morning lol 🤣 God Bless you all 👍
Veronica Ahearn (Italian S.
15:04 25 Jul 24
Absolutely love the internet service
nicole R.
23:53 13 Jun 24